Good Physician-Patient Communication is Sometimes the Best Medicine

It’s no surprise that the content of most physician Risk Management courses and seminars focuses on improving communication with patients.  This is because experts know that better communication between physicians and their patients reduces the likelihood of a medical malpractice lawsuit.  This fact has been proven again recently in a new survey of doctors and patients, which was commissioned by…

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Does Saying Sorry Mean Liability?

It seems like a common courtesy to say “I’m sorry” when someone is upset with you for some reason.  Like when you bump into to another shopper in line at the grocery store.  You might apologize even if it wasn’t your fault.  “Oops, I’m sorry, I didn’t mean to get in your way.”  A statement like that can make the…

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